We’re not just another AI incubator. We are future makers. With a passion for a world in which humans and machines empower each other, we shape the customer service of tomorrow as the AI Research Hub within the coeo Group.
Hey – Welcome to
cAI Technology GmbH.
We are setting new standards in data analysis and process automation in debt collection.
And in the future – without boundaries.
We are setting new standards in data analysis and process automation in debt collection.
And in the future – without boundaries.
In receivables management, empathetic and perfectly executed customer service is the decisive success factor. With cAI, we have deliberately created our own AI ecosystem with one clear goal: to optimally support our clients’ customers. cAI helps across numerous modules – both in the front end and the back office:
Conversational
AI / NLP
Intelligent voice and text agents for seamless customer communication, from chatbots to automated email responses.
RPA / Intelligent
Automation
Automating repetitive tasks for greater efficiency and fewer errors.
AI-as-a-Service
(AIaaS)
Cloud-based AI for speech processing, image recognition, and predictive analytics.
AI for
Compliance
Automated document review and fraud detection for secure compliance with regulations.
Data-driven
Insights
AI-powered analytics for more precise decisions, from customer behavior to market trends.
Hey, I am cAI.
Humans and AI
in true symbiosis.
The result: smart automation that drives sustainable transformation of all business processes. We rely on the perfect balance of technological excellence, human empathy, and the highest ethical standards.
Our Mission
Consistently customer-centric – in every process, at every touchpoint.
Our Vision
Artificial intelligence that makes services more efficient, more personal, and more human.

DNA of technological ingenuity
As a spin-off of the coeo Group, we start with strong momentum. Our leadership duo, Dr. Kevin Yam and Sebastian Ludwig, combines deep AI and technology expertise with entrepreneurial foresight. Supported by more than 20 specialized professionals, we develop and manage cAI – a modular, holistic AI ecosystem – in perfect harmony with the demands of our corporate group:
We redesign the way debt collection feels.


Everyone talks about AI,
we make AI.
Sebastian Ludwig and Dr. Kevin Yam
Founders of cAI Technology GmbH
Want to learn more about us?
Let’s go!
cAI Technology GmbH
Krausenstraße 9-10
10117 Berlin
Germany
Fon +49 30 308 7777 00
info@cai-technology.ai